Independence means saying no as readily as yes. Here's an honest description of what Magma Cloud is not — so you know exactly who you're dealing with before you talk to us.
We don't run helpdesks, answer "my laptop is slow" tickets, or provide break-fix IT support. We are not an IT support company. We are a cyber security consultancy. There is a significant difference.
We don't resell Microsoft licences, security appliances, or any other vendor product. We don't earn commission on what you buy. This is what makes our advice genuinely independent — we have no financial incentive to recommend one product over another.
We don't do multi-year managed service contracts that make it painful for you to leave. We work on fixed-fee engagements scoped to specific outcomes. When the work is done, it's done. If you want to continue working with us, it's because you choose to.
We don't place junior consultants on day-rate contracts to work as your internal staff. Our engagements are scoped to deliver specific security outcomes — not to fill a headcount gap on a time-and-materials basis with whoever is available.
We have capability across Azure and AWS, but we lead with Microsoft. If you're primarily a GCP shop or looking for deep AWS-first expertise, we're probably not the best fit for you. We'd rather tell you that now than pretend otherwise.
We don't provide penetration testing services. We do posture reviews, gap analyses, and configuration assessments — but active exploitation of your systems is a specialist discipline we refer out to accredited CREST partners. We'll tell you who we trust.
We configure and tune your detection capabilities — Sentinel, Defender, detection rules, response playbooks — but we don't operate a 24/7 security operations centre to monitor alerts on your behalf. For organisations needing a managed SOC, we'll help you select and onboard the right provider.
We don't do "10 days a month on-call" retainer arrangements where the scope is undefined and the billing continues regardless of output. Every engagement has a scope, a deliverable, and a fixed fee. You know what you're getting before we start.
Independent cyber security for UK organisations — across six security pillars, three specialist assessments, and a six-phase lifecycle that takes you from strategy to continuous assurance. Fixed fees. Senior architects. No commissions. No surprises.